14100 办公室支持工人 General office support workers - Immiknow NOC - LEVEL C
办公室支持工人准备信件，报告，报表及其他材料，操作办公设备，接电话，核实，记录和处理表格和文件，如合同和申请书，并按照既定程序执行一般文书工作。他们受雇于公共部门和私营部门的办公室。
General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.
## 14100 办公室支持工人头衔范例 Example Titles - Immiknow NOC
* 行政文员 administrative clerk
* 飞机记录员 aircraft records clerk
* 文件和分类店员 file and classification clerk
* 档案员 filing clerk
* 一般上班族 general office worker
* 医疗记录员 medical records clerk
* 办公室助理 office assistant
* 办公室文员 office clerk
* 记录归档系统的店员 records filing-system clerk
* 技术记录员 technical records clerk
* 医院病房职员 - ward clerk – hospital
* 保修店员 warranty clerk
## 14100 办公室支持工人主要职责 Main duties - Immiknow NOC
一般办公室支援工人执行部分或全部下列职责：General office support workers perform some or all of the following duties:
* 准备信件，报告，报表，表格，演示文稿，应用程序和来自便签或录音电话的其他文件
Prepare correspondence, reports, statements, forms, presentations, applications and other documents from notes or dictaphone
* 回复电话，亲身或电子查询或转发到合适的人
Respond to telephone, in person or electronic enquiries or forward to appropriate person
* 向员工，客户和公众提供有关公司或程序规则，规定和程序的大致信息
Provide general information to staff, clients and the public regarding company or program rules, regulations and procedures
* 影印和整理文件以备分发，邮寄和备案
Photocopy and collate documents for distribution, mailing and filing
* 根据既定的备案系统，排序和归档文件，按照要求定位和检索归档的文件，并保持存档和删除的材料记录
Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials
* 手稿或电子档案，目录，邮件列表和数据库的维护和准备工作
Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
* 手工或电子处理传入和传出的电子邮件
Process incoming and outgoing mail, manually or electronically
* 使用传真机或电子邮箱发送和接收消息和文件
Send and receive messages and documents using fax machine or electronic mail
* 协助行政程序，如提交预算，合同管理和工作时间安排
Assist with administrative procedures such as budget submissions, contracts administration and work schedules
* 维修库存办公用品，按需要订购耗材，安排维修办公设备
Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
* 可以执行基本的簿记工作，如准备发票及银行存款
May perform basic bookkeeping tasks such as preparing invoices and bank deposits
* 可分类，处理和验证收据，支出，表格及其它文件
May sort, process and verify receipts, expenditures, forms and other documents
* 可以组织其他办公支持工人的工作流程。
May organize the flow of work for other office support workers.
## 14100 办公室支持工人任职要求 Employment requirements - Immiknow NOC
* 通常需要完成中学学业。
Completion of secondary school is usually required.
* 通常需要完成中学或贸易或商业大专课程。
Completion of secondary school or college business or commercial courses is usually required.
## 14100 办公室支持工人附加信息 Additional information - Immiknow NOC
* 随着经验积累，有可能晋升到主管或办公室管理职位。
Progression to supervisory or office management positions is possible with experience.
* 经过额外培训和经验积累，可能晋升到主任级职位。
Progression to officer level positions is possible with additional training and experience.
## 14100 办公室支持工人其他分类 Classified elsewhere - Immiknow NOC
* 会计及相关文员 Accounting and related clerks [1431](1431)
* 行政助理 Administrative assistants [1241](1241)
* 行政人员 Administrative officers [1221](1221)
* 法院书记员 Court clerks [1416](1416)
* 数据录入员 Data entry clerks [1422](1422)
* 人事文员 Personnel clerks [1415](1415)
* 接待员 Receptionists [1414](1414)
* 记录管理技术人员 Records management technicians [1253](1253)
* 主管，总经理办公室和行政支持人员 Supervisors, general office and administrative support workers [1211](1211)
## 14100 办公室支持工人职称头衔 All titles - Immiknow NOC
* 地址形式业务员 address forms clerk
* 行政文员 administrative clerk
* 飞机记录员 aircraft records clerk
* 拍卖业务员 auction clerk
* 法案分拣机 bill sorter
* 部门工人，粮食报价 board marker, grain quotations
* 广播业务员 broadcast clerk
* 总线终端店员 bus terminal clerk
* 卡文件管理器 card filer
* 分类业务员 classification clerk
* 分类业务员，记录 classification clerk, records
* 文书助理 clerical assistant
* 店员，飞机记录 clerk, aircraft records
* 店员，分类 clerk, classification
* 店员，一般办公室 clerk, general office
* 办事员，仪表记录 clerk, meter records
* 书记员，记录 clerk, records
* 书记员，记录分类 clerk, records classification
* 店员，技术记录 clerk, technical records
* 店员速记员 clerk-stenographer
* 通信备案店员 correspondence filing clerk
* 过程统筹 course co-ordinator
* 信用卡授权店员 credit card authorization clerk
* 营养学家办公室文员 - 医院 dietetics office clerk – hospital
* 文件业务员 documents clerk
* 图纸备案店员 drawings filing clerk
* 文件和分类店员 file and classification clerk
* 档案管理员 file clerk
* 档案员 filing clerk
* 电影备案店员 film filing clerk
* 彩车店员 float clerk
* 一般办公室文员 general office clerk
* 一般上班族 general office worker
* 粮食报价部门工人 grain quotations board marker
* 卫生信息店员 health information clerk
* 健康记录店员 health records clerk
* 医院记录店员 hospital records clerk
* 信息和记录业务员 information and records clerk
* 初级办公室文员 junior office clerk
* 邮购店员 mail order clerk
* 邮购填料 mail order filler
* 地图店员 map clerk
* 医疗记录员 medical records clerk
* 仪表记录店员 meter records clerk
* 市政府办公室业务员 municipal office clerk
* 办公室行政文员 office administration clerk
* 办公室助理 office assistant
* 办公室文员 office clerk
* 办公室机器操作员 office machine operator
* 运营商，办公设备 operator, office machines
* 订单誊写员 order transcriber
* 板备案店员 plate filing clerk
* 派出所业务员 police station clerk
* 记录分类店员 records classification clerk
* 记录业务员 records clerk
* 记录归档系统的店员 records filing-system clerk
* 记录管理办事员 records management clerk
* 记录支助办事员 records support clerk
* 救灾店员 relief clerk
* 道路店员 road clerk
* 道路维修员 road maintenance clerk
* 认购店员 subscription clerk
* 技术记录员 technical records clerk
* 票编制者 - 制造业 ticket preparer – manufacturing
* 打字员 typist
* 部业务员 unit clerk
* 公用事业业务员 utilities clerk
* 实用店员 utility clerk
* 医院病房职员 - ward clerk – hospital
* 保修店员 warranty clerk
* 字处理器店员 word processor clerk
